2. Recover your Guild Wars 2 Account. There are two scenarios for what may have happened to your Guild Wars 2 account: either the hacker changed only your password or they changed both your password and your email address, phone number, or other contact information. Here are the step-by-step instructions for both scenarios. I bought guild wars 2 when it first came out, played it for like two years then forgot about it. Recently, I randomly heard someone talking about it and decided to check it out again using a free account since I did not have the information to open my old account back up. EliteBomer.7916. Members. 2. Posted March 12, 2022. I lost access to the email from my account i was wondering if there was a quick way i can switch it to my more updated email. I have been trying to recover my old account. I have two. One I originally pre-purchased before the launch of Guild Wars 2, and another I purchased when PoF launched to start fresh and anew. I wanted to get back into my original account and use it as my main for the upcoming expac. The characters on that account are sentimental to me. Guild Wars 2 doesn’t require a subscription to play. There’s no obligation to play and no downside to stepping away without making changes to your account. Once an account is deleted, there is no way for us to recover your information if you decide to return to the game at a later time. Mhm. The thread in question has since been deleted by the user, but arenanet did tell them that VPNs may lead to bans. I suspect their security algorithm might pick up the change in IP or something like that. Okay thank you, i had sent attachments showing my gw2efficiency account proving that the achievements were done and that the items themselves are no longer within it. I had hoped this was enough alongside the fact both the Experimental and Refined skins were in my wardrobe but apparantly that was not sufficient for them. Step 1: Change your password (to an all-new password) Step 2: Add or update your 2-factor authentication. Step 3: Change your email password. Step 4: Scan for and remove malware from your computer. Step 5: Change where you store your game serial code or game key to a secure location. eHnLGBI.